IT Engineer/ IT System Administrator
San Jose, CA
Onsite
Full Time
$80k - $85k
Job Description
This company is building an affordable handheld ultrasound device and workflow platform for a new era of medical care. This is a hybrid IT role supporting IT client services and system administration. For client services, you will handle tickets and make sure end users’ requests and incidents are addressed timely. As a system administrator you will be responsible for the effective and efficient management, maintenance, and support of an organization's IT infrastructure. This position plays a critical role in optimizing IT resources, troubleshooting issues, and implementing solutions to enhance overall system performance and reliability.
Full Time Position. On site in Santa Clara.
Required Skills & Experience
Preferred Experience
Responsibilities
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
#LI-GA1
This company is building an affordable handheld ultrasound device and workflow platform for a new era of medical care. This is a hybrid IT role supporting IT client services and system administration. For client services, you will handle tickets and make sure end users’ requests and incidents are addressed timely. As a system administrator you will be responsible for the effective and efficient management, maintenance, and support of an organization's IT infrastructure. This position plays a critical role in optimizing IT resources, troubleshooting issues, and implementing solutions to enhance overall system performance and reliability.
Full Time Position. On site in Santa Clara.
Required Skills & Experience
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proven experience as an IT Systems Administrator or similar role with 5 or more years of experience
- Excellent problem-solving and troubleshooting skills.
- Willingness to work tickets and support end users’ requests and incidents.
- Effective communication and interpersonal skills.
Preferred Experience
- Microsoft solutions (Windows Server, Active Directory, O365, IIS, Sharepoint, etc)
- Linux, Apache, NIS
- Netapp storage, Druva, Veeam
- Palo Alto firewall, VPN
- Okta, SSO, SAML, MFA
- Cisco Meraki switches and access points; networking protocols and troubleshooting
- Collaboration tools (Slack, Smartsheet, Zoom)
- Endpoint management and protection solutions (Crowdstrike, Intune, JamF, ManageEngine)
Responsibilities
- Install, configure, and maintain server hardware, operating systems, and software applications.
- Ensure proper integration and compatibility of new systems with existing infrastructure.
- Configure and maintain Windows Server, RHEL, CentOS, NIS, and EDA tools simulation environment.
- Monitor network performance, troubleshoot connectivity issues, and implement necessary adjustments.
- Manage network devices, such as Cisco Meraki routers and switches, Palo Alto Network firewalls and VPN.
- Implement and maintain security measures to protect systems, networks, and data.
- Conduct regular security audits and updates to mitigate vulnerabilities.
- Deploy and maintain SSO/MFA, MDM and end-point protection systems such as Okta, Intune, Crowdstrike, Proofpoint, ABM, etc.
- Provide technical support to end-users, addressing hardware and software issues.
- Assist in the on-boarding and off-boarding process for employees, managing user accounts and access permissions.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
#LI-GA1