IT Support Technician/ 1 Month Contract

This is an exciting opportunity for an IT Engineer to support a short-term, 1-month contract in the Steele Creek area. This position involves hands-on technical support in a dynamic and fast-paced environment. The role focuses on Windows systems, Active Directory/Group Policy, and a ticketing system, along with managing and troubleshooting a Verizon One phone system. You’ll also handle traditional help desk support tasks and ensure smooth IT operations while a current team member is on leave.
Whether you're experienced in remote support tools like ConnectWise Control or providing exceptional customer service over the phone, this role offers a rewarding challenge. Required Skills & Experience

• 2+ years of IT support experience
• Proficiency with Windows operating systems
• Hands-on experience with Active Directory (AD) and Group Policy (GP)
• Familiarity with ticketing systems for IT support
• Experience with phone system troubleshooting (Verizon One preferred)
• Strong problem-solving and communication skills

Desired Skills & Experience

• Prior experience with ConnectWise Control or similar remote tools
• Proven ability to work independently in a fast-paced setting
• Customer service-focused mindset

What You Will Be Doing
Tech Breakdown

• 50% Windows/AD/GP Support
• 30% Phone System Support (Verizon One)
• 20% General IT Help Desk

Daily Responsibilities

• 90% Hands-On Support
• 10% Team Collaboration

The Offer

• Contract role for 1 month
• Opportunity to make an immediate impact
• Gain experience in a professional IT environment

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