Junior Help Desk Analyst/onsite Colombia SC

Are you looking to kick start your IT Career?
This is an ideal role for someone early in their IT career who wants real responsibility, real learning, and real balance. You won’t be stuck resetting passwords all day—you’ll work closely with senior IT staff, support live classrooms, and see how technology powers an entire school community.

They’re looking for someone curious, reliable, and eager to learn—someone who wants to build a strong IT foundation while enjoying the stability and work-life balance that comes with an education environment.

Required Skills & Experience

· 1+ year of IT support, help desk, or technical support experience
· Basic knowledge of Windows operating systems
· Experience troubleshooting hardware, software, and connectivity issues
· Strong customer service and communication skills
· Ability to work onsite in a school environment

Desired Skills & Experience

· Exposure to Windows Server or Active Directory
· Basic familiarity with Linux environments (Red Hat preferred)
· Experience supporting classrooms, labs, or education technology
· Interest in systems administration or infrastructure
· CompTIA A+ or similar certification (nice to have)

What You Will Be Doing

Tech Breakdown
· 40% Windows Server / Windows OS
· 20% Red Hat Linux
· 20% Hardware & Classroom Technology
· 20% Networking & General IT Support

Daily Responsibilities
· 70% Hands-On Technical Support
· 10% Documentation & Process Improvement
· 20% Team Collaboration with IT Staff and Faculty

The Offer

• Bonus eligible

You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· Vacation Time
· Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.