Agile Tooling & Enablement Specialist - MCG

Position Summary:

We seek an experienced Agile Tooling & Enablement Specialist to support adopting, configuring, and training critical work management tools across Agile teams. This role will play a key part in enabling teams through standardized practices in Jira, ServiceNow, Power BI, and other platforms, while ensuring consistency, data integrity, and usability across the program.

Key Responsibilities:

• Develop and maintain a Tooling “Starter Kit” to onboard new teams, including standardized Jira board templates aligned to wave rollout timing and program objectives.
• Configure and align Jira to product taxonomy, supporting unified backlogs, dependency management, and roadmap alignment.
• Ensure Minimum Viable Product (MVP) KPIs and dashboards are consistently implemented across all teams using Jira and Power BI.
• Provide ongoing recommendations for tooling improvements and identify gaps in collaboration, work management, and DevOps tooling through discovery efforts.
• Partner with Scrum Masters, Agile Coaches, and leadership to drive tool adoption, team ownership, and consistency across the portfolio.
• Deliver hands-on training and onboarding for Jira and ServiceNow Agile delivery modules, particularly for users with limited tool familiarity.
• Collaborate with the Center of Excellence (COE), architects, and other stakeholders for future tooling integration and team enrollment.
• Design, build, and maintain Power BI reports and dashboards to visualize key metrics and support data-driven decisions.

Required Qualifications:

• Proven experience configuring and supporting Jira, ServiceNow Agile modules, and Power BI in an Agile environment.
• Strong understanding of Agile methodologies, SAFe practices, and team-level agile tooling best practices.
• Experience in onboarding and supporting multiple teams through tool standardization and training.
• Strong interpersonal skills with the ability to influence, coach, and collaborate across teams.
• Excellent written and verbal communication skills.
• Experience working in large-scale Agile programs or transformations is a plus.

Preferred:

• SAFe certification (e.g., SPC or equivalent)
• Experience with SharePoint, DevOps toolchains, and other collaboration platforms
• Familiarity with Agile metrics and KPIs, such as velocity, predictability, and flow efficiency

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.