Technical Support Engineer - Windows & O365 - Onsite Fort Worth
Fort Worth, Texas
Onsite
Contract
$17/hr - $20/hr
Our client, a local managed service provider, is expanding their Support team. They've been a trusted presence in the Fort Worth/Dallas area, supporting a wide range of clients with their IT initiatives. Their customer base spans large enterprise organizations, oil and gas companies, as well as small to mid-sized businesses.
They are seeking a Support Engineer with a strong background in Windows-based technologies. This Tier 1 role involves user account setup, troubleshooting, provisioning equipment, and performing hardware/software installations. You'll work with technologies such as Windows, Microsoft Office Suite, Active Directory, Group Policy, O365/M365, and Exchange. As this is a client-facing role, excellent communication skills and a professional demeanor are essential.
This is a 3–6 month contract-to-hire opportunity. During the contract phase, the pay rate will range from $17-20/hr. Upon conversion, the full-time salary will be between $37-40K, with potential for a bonus. The role is fully onsite, Monday through Friday, at their Fort Worth headquarters.
Required Skills & Experience
The Offer
They are seeking a Support Engineer with a strong background in Windows-based technologies. This Tier 1 role involves user account setup, troubleshooting, provisioning equipment, and performing hardware/software installations. You'll work with technologies such as Windows, Microsoft Office Suite, Active Directory, Group Policy, O365/M365, and Exchange. As this is a client-facing role, excellent communication skills and a professional demeanor are essential.
This is a 3–6 month contract-to-hire opportunity. During the contract phase, the pay rate will range from $17-20/hr. Upon conversion, the full-time salary will be between $37-40K, with potential for a bonus. The role is fully onsite, Monday through Friday, at their Fort Worth headquarters.
Required Skills & Experience
- 0-2 years of experience in a technical support role
- Strong Tier 1 support capabilities
- Proven hands-on experience with Microsoft and Windows environments
- Familiarity with:
- Active Directory
- Group Policy
- Office 365 / Microsoft 365
- Outlook
- Experience providing remote desktop support
- Basic knowledge of networking concepts is a plus
The Offer
- 3–6 month contract-to-hire
- $17-20/h contract rate + overtime potential
- $37-40K conversion salary + potential end-of-year bonus
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.