Associate IT Support Technician / Contract / Onsite / Honolulu, HI

Our client, a leading healthcare provider, is seeking an Associate IT Support Technician. This is an onsite role in Honolulu, HI.

contract duration: 21 months (+ extensions)

Skills/Experience: Minimum Qualifications
3+ years of experience with IT Support

Daily Responsibilities:

The Associate IT Support Technician will assist with the proper maintenance of the LAN, Wireless, and WAN voice and data networks.

The Associate IT Support Technician will provide Level 1 support and troubleshooting to resolve Network and Telephony issues.

The Associate IT Support Technician will assist with ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network Telephony.

This includes installing, maintaining, and managing all data network/telephony equipment such as phones, routers, LAN switches, wireless, servers, backup systems, network management and diagnostic tools, etc. under supervision.

The IT Associate Support Technician will also assist with network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.

The Associate IT Support Technician will perform basic inventory management processes and create equipment Return Material Authorizations RMAs and track these through to problem resolution.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.