Lead Application Support / PHP

We are looking for an experienced Software Support professional to join our team. You will be leading an offshore team to manage tickets and handle troubleshooting issues. Responsibilities include:

• Troubleshooting & technical support
• Offshore team collaboration
• Collaborating with users to understand issues
• Maintenance & upgrade for legacy software applications (primarily PHP v 7/8 and Laravel)

This position is on-site in Irving, TX
Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Required Skills & Experience

• 4+ years of Software development in PHP (v. 7/8) and/or Laravel
• Prior experience in software support/ticketing

Desired Skills & Experience

• Bachelor’s degree in Computer science or similar
• Core knowledge of cloud (Azure) and front-end (Angular/JavaScript/HTML/CSS) technologies

What You Will Be Doing Tech Breakdown

• 60% Software Support
• 40% Software Development

Daily Responsibilities

• 40% Hands On
• 20% Management Duties
• 40% Team Collaboration

The Offer

• Eligible for Salary Bonus

You will receive the following benefits:

• Medical Insurance
• Dental Benefits
• Vision Benefits
• Paid Time Off (PTO)
• 401(k)