Site Reliability Manager

Job Description

A fast-growing tech company, specializing in building a data platform that helps organizations make safe, fair, and compliant decisions, is seeking an experienced Site Reliability Engineering Manager to lead a team responsible for ensuring the reliability, performance, and scalability of their cloud-based services. The role involves managing incident response, improving system observability, and working closely with product and infrastructure teams to maintain high availability and operational excellence.

Required Skills & Experience

• 8+ years in relevant technical roles, with 4+ years in leadership or management.
• Strong background in designing and managing observability tools like Datadog or Prometheus.
• Experience with containerized microservices on public cloud platform
• Proficient with Linux, Git, and CI/CD pipelines.
• Skilled in on-call production support and incident management.
• Ability to automate tasks and improve reliability using scripting (Python preferred).
• Experience with Infrastructure as Code tools (Terraform, CloudFormation, etc.).
• Strong problem-solving skills and commitment to security best practices.

Desired Skills & Experience

• Familiarity with AWS, Kubernetes, and event-driven architectures.
• Experience mentoring engineers and leading technical teams.
• Knowledge of incident management and collaboration tools (PagerDuty, Jira).
• Ability to define and track service-level objectives and metrics.
• Participation in continuous improvement.

What You Will Be Doing

Daily Responsibilities:

• Lead and mentor the SRE team, helping resolve blockers and grow skills.
• Manage daily incident escalations and coordinate with on-call engineers.
• Collaborate with other managers to define reliability metrics and dashboards.
• Communicate incident updates to stakeholders and support cross-team collaboration.
• Participate in design and infrastructure reviews to embed reliability early.
• Oversee on-call rotations and ensure thorough incident reviews.
• Drive automation projects to remove operational bottlenecks and improve system uptime.

The Offer

• 210K-270K
• Hybrid

You will receive the following benefits:

• Medical insurance coverage
• Dental benefits
• Vision benefits
• 401(k) retirement plan with company match
• Ongoing professional development opportunities
• Equity ownership options
• Additional perks and benefits