Mid-Level Microsoft Systems Engineer/Hybrid onsite/inTune/Azure

We are looking for a Mid-Level Systems Engineer to join a medium sized SaaS company.

This role will be a great fit for someone with a proven track record in managing, deploying, and securing IT infrastructure with a focus on Microsoft solutions. 

Responsibilities:

• InTune & AutoPilot Management:

  • Configure, deploy, and manage Microsoft InTune for device management and AutoPilot for automated Windows 10 and 11 deployment.
  • Set up and manage device profiles, policies, and applications through InTune.
  • Troubleshoot and resolve device provisioning issues via AutoPilot and InTune.
  • Work closely with clients to understand their needs and deliver tailored solutions for managing their mobile and desktop environments.

• Microsoft Technologies Integration:

  • Support and manage Microsoft 365 services (Teams, SharePoint, OneDrive, etc.) and other related Microsoft cloud services.
  • Assist in integrating various Microsoft technologies such as Azure Active Directory, Azure Security Center, and Microsoft Defender into client infrastructures.
  • Provide guidance and best practices on cloud migration and security policies.

• Troubleshooting & Issue Resolution:

  • Identify, troubleshoot, and resolve system and network issues related to Microsoft technologies and InTune/AutoPilot.
  • Provide root cause analysis and implement long-term fixes for recurring issues.

• Documentation & Reporting:

  • Document processes, configurations, and troubleshooting steps clearly for client reference.
  • Maintain and update technical documentation to reflect current systems and processes.
  • Prepare regular reports and updates for internal teams and clients on system status and project progress.

Required Skills & Qualifications:

• Experience:

  • 3-5 years of experience in systems engineering with a strong focus on Microsoft InTune and AutoPilot.
  • Demonstrable experience working with Microsoft 365 suite, Windows Server, and other related Microsoft technologies.
  • Experience in device provisioning, device management, and cloud service deployment.

• Technical Skills:

  • Strong understanding of InTune and AutoPilot configuration, management, and troubleshooting.
  • Familiarity with Microsoft Endpoint Manager, Azure Active Directory, and Windows Autopilot.
  • Solid understanding of Windows OS (Windows 10/11) deployment and management techniques.
  • Experience in PowerShell scripting and automation for managing Microsoft environments is a plus.
  • Strong knowledge of networking and security best practices for cloud-based infrastructures.

• Soft Skills:

  • Excellent problem-solving skills and the ability to think critically.
  • Strong communication skills to engage with clients and internal teams effectively.
  • Ability to work independently, manage time efficiently, and prioritize tasks.
  • A collaborative mindset to work in a team environment and with clients remotely.

Preferred Qualifications:

• Microsoft certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified: Security, Compliance, and Identity Fundamentals are a plus.
• Experience working in a third-party agency or consulting environment is beneficial.