Wireless Network Technician

Job Description

We are seeking a Wireless Network Technician to manage, maintain, and optimize the wireless infrastructure across a large multi-floor office environment. This role ensures stable, secure, and high-performing Wi-Fi connectivity that supports critical applications such as Microsoft Teams, VoIP systems, and high-bandwidth data services.

The technician will be responsible for monitoring wireless performance, resolving end-user connectivity issues, performing upgrades, and collaborating with the IT Network Engineering team to maintain consistent and reliable wireless coverage throughout the building.

Key Responsibilities

• Monitor and maintain wireless network performance across all floors and access points.

• Configure, troubleshoot, and optimize Cisco Wireless LAN Controllers (9800 series) and Cisco access points.

• Diagnose and resolve connectivity issues affecting end users, including Microsoft Teams and VoIP call quality.

• Conduct regular RF surveys and spectrum analysis to detect interference and improve coverage.

• Manage SSIDs, VLANs, and wireless security policies for both internal and guest networks.

• Maintain up-to-date documentation of network topology, device inventory, and configuration changes.

• Collaborate with IT teams on firmware updates, patches, and capacity improvements.

• Support new access point installations, cabling, and network switch configuration when required.

• Respond promptly to service tickets and provide technical support to users.

• Ensure adherence to security standards including WPA2/WPA3 encryption, 802.1X authentication, and NAC policies.

Required Qualifications

• Associate degree in Information Technology, Networking, or a related field, or equivalent experience.

• At least two years of experience supporting enterprise-level wireless environments.

• Hands-on experience with Cisco WLCs (9800 series) and preferably Cisco DNA Center.

• Strong understanding of RF fundamentals, channel planning, and spectrum management.

• Familiarity with network monitoring tools such as Cisco Catalyst Center, Ekahau, NetSpot, or Cisco Prime.

• Ability to interpret network diagrams and building floorplans.

• Strong troubleshooting and problem-solving abilities with minimal supervision.

• Excellent written and verbal communication skills and attention to detail in documentation.

Preferred Certifications

• Cisco Certified Network Associate (CCNA) or CCNP Enterprise Wireless

• Certified Wireless Network Administrator (CWNA)

• CompTIA Network+ or Security+

Physical Requirements

• Ability to lift up to 50 pounds for tasks such as access point installation or cable management.

• Comfortable walking long distances as part of site surveys or equipment maintenance.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.