IT Support Specialist
Pittston, Pennsylvania
Onsite
Contract
$25/hr - $26/hr
We are working with a logistics provider for e-commerce brands. Right now, they are looking for an IT Support Specialist to join their team and provide technical support for their Pittston, PA office. This will be a contract to hire opportunity.
In this role, you will be this office’s main point of contact for all their IT needs. You will be responsible for hardware support and set up, responding to and resolving tickets, and provisioning laptops for new users. They are a Windows and Mac shop, so having experience supporting Windows environments and Mac laptops is ideal. This is a client facing role, so being comfortable with desk side support and communicating with end users is required.
This is a full-time 6 month contract to hire opportunity. It is fully onsite in Pittston, PA.
Required Skills & Experience
In this role, you will be this office’s main point of contact for all their IT needs. You will be responsible for hardware support and set up, responding to and resolving tickets, and provisioning laptops for new users. They are a Windows and Mac shop, so having experience supporting Windows environments and Mac laptops is ideal. This is a client facing role, so being comfortable with desk side support and communicating with end users is required.
This is a full-time 6 month contract to hire opportunity. It is fully onsite in Pittston, PA.
Required Skills & Experience
- Experience doing tier 1 through 3 support, utilizing ticketing systems (ideally Asana).
- Experience in a client facing IT support role, working directly with end users.
- Knowledge of Windows and Mac based support.
- Experience doing hardware support and set up.
- Ability to reimage and provision Mac laptops for new users.
- Bachelors or masters in related field and/or related certifications.
- Experience with network support (Cisco preferred).
- 2+ years in a support role.
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.