Consultant

Our client is looking for a Consultant for a 2-month contract in Rio Rancho, NM 87124

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 Months
Required Skills & Experience

• Level of experience as a former supervisor or Lead capacity.
• Excellent leadership skills.
• Able to interact with professionalism and with all levels of Leadership.
• Ability to train, multitask, and supervise others in a respectful and positive manner; demonstrate all other aspects of leadership qualities.
• Able to develop a good rapport and working relationship with the Client.
• Able to process new information and learn very quickly.
• Able to work independently and as an engaged team member.
• 5+ years of technical experience.
• Lead or previous supervisory experience
• Able to lift up to 35 lbs. solo.
• May be required to walk/sit/stand/crawl/kneel for extended periods.
• Excellent customer service skills and excellent written/verbal communication skills.
• Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 8, and Windows 10.
• Technical certifications are a plus, especially the A+ certification.

What You Will Be Doing Daily Responsibilities

• Providing lead support for OR ITSC and backfill support for the PCLD lead.
• Providing backfill support for the ITSC team, assisting with ITSC tasks during high volume periods hands-on.
• Acting as a co-point of contact with the site supervisor and Client manager.
• Serving as the point of contact for process escalations, advanced troubleshooting, and other day-to-day issues from ITSC techs.
• Attending leadership meetings with the Client and the company.
• Leading weekly team meeting and presenting, and/or taking notes.
• Updating Scrumban dashboards and ensuring the team complies with Scrumban initiatives and efforts.
• Performing monthly inventories and regular spot checks of ITSC stockrooms.
• Assist, along with other Leads, in monitoring workload to ensure the team is properly staffed.
• Assist with hands-on training of new hires.
• Ensuring required trainings are completed in a timely manner and updating the training tracker.
• Sending recognition to team members when they exceed their performance expectations.
• Providing coaching to team members and/or escalating to RM when performance needs improvement.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.