Loan Workout Specialist
WEST DES MOINES, Iowa
Hybrid
Contract
$23.72/hr - $26.73/hr
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Loan Workout Specialist in West Des Moines, IA (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months contract to hire
Summary: wants candidates to show they understand the full lifecycle of a credit card case, including internal processes, data management, and merchant coordination—not front-line customer service.
1. Type of Experience manager is Looking For
o Handling or servicing credit cards, not just general loans or third-party work.
o Microsoft systems experience and e-card processing are relevant but teachable.
2. Specific Details manager Wants to Dig Into
o Data entry & case management: How the candidate tracked and processed credit card cases in systems.
o Overall handling of a case: Step-by-step understanding of managing a credit card dispute or issue.
o Merchant interactions: Whether they coordinated with merchants or middlemen (not direct customer interaction).
o Dispute investigation: How they investigated and resolved credit card disputes, including documentation and follow-up.
3. Practical Use
o Manager isn’t looking for candidates to have customer-facing skills for this role—he wants back-office credit card processing and accuracy.
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months contract to hire
Summary: wants candidates to show they understand the full lifecycle of a credit card case, including internal processes, data management, and merchant coordination—not front-line customer service.
1. Type of Experience manager is Looking For
o Handling or servicing credit cards, not just general loans or third-party work.
o Microsoft systems experience and e-card processing are relevant but teachable.
2. Specific Details manager Wants to Dig Into
o Data entry & case management: How the candidate tracked and processed credit card cases in systems.
o Overall handling of a case: Step-by-step understanding of managing a credit card dispute or issue.
o Merchant interactions: Whether they coordinated with merchants or middlemen (not direct customer interaction).
o Dispute investigation: How they investigated and resolved credit card disputes, including documentation and follow-up.
3. Practical Use
o Manager isn’t looking for candidates to have customer-facing skills for this role—he wants back-office credit card processing and accuracy.
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.