Program Manager II

Title: Program Manager II

Description: Title: Enablement Operations Program Manager.
This position is responsible for establishing and maintaining the daily operating rhythm of the Readiness Team, ensuring seamless execution.

• You'll manage and optimize our readiness systems and tools, organize and own our team metrics, serve as a Program Manager for business operations and process improvement, and lead strategic projects, with a specific focus on directing the Content Management group.

Work to be done:

• Process optimization: Identify and streamline business processes across different functions to improve efficiency, reduce redundancies, and eliminate bottlenecks.
• Facilitate Team Operations: Run and optimize team operations including business reviews, content strategy groups, leadership updates and other operating mechanisms.
• Communication and reporting: Support leadership updates as a central hub for communication and providing regular updates and reports to senior management and stakeholders.
• Develop thoughtful, compelling slide decks and documents to support these communications.
• Cross-functional coordination: Act as a central point of contact and facilitator for various departments and functions within the organization, ensuring seamless collaboration and alignment of activities.
• Guide project planning efforts and content development tracking in Airtable
• Set up a standardized reporting structure (automated and/or manual) for learner participation, completion, and assessment scores for internal team and stakeholders
• Organize content and upload content to multiple platforms (Seismic Content & Learning, Docebo, and Intellum) for enablement efforts for internal and external customers
• Create learner-facing dashboards, content calendars, badges, and other interfaces and engagement tools for internal academy
• Create manager view of ICs through either dashboards or reporting.

Location: Remote is fine, open to all locations. Highly prefer east coast hours.

Skills:

• Excellent project management and tracking skills; provide accountability for priority workstreams in place
• Administrative knowledge and high competence executing in LMS systems (Seismic Learning/Lessonly, Docebo)
• Working expertise of content authoring tools (such as Articulate, Evolve)
• Experience building out assessments, question banks, question types, quizzes within LMS systems
• General understanding of Instructional Design principles preferred, but not required

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.