IT Support Specialist / Tier 1 / South Charlotte

A convenience store retailer with a new office location in the Charlotte area is hiring a part time IT Support Specialist. This is a contract opportunity that will be part-time ranging from 10-30 hours per week. Mainly remote on call work for Tier 1 support needs.

The company is growing, and they need some assistance to provide IT support for their executives in their new office. This is their first office in the NC area. They are ideally looking for someone that has previous IT support experience with tier 1-2 support working with Windows, M365, Active Directory, addressing hardware and software issues, and AV support for conference rooms. Any white glove or C-suite support is a big plus.

The role will be mostly on call from your home, with occasional onsite as needed. You will be needed for about 10-30 hours per week for this contract.

Contract Duration: 6 Months
Required Skills & Experience

• Previous IT support, helpdesk, or desktop support experience
• Windows troubleshooting
• O365
• Outlook email troubleshooting
• Active Directory assistance with user accounts and password resets
• Troubleshooting hardware and software issues
• Audio Visual support for conference rooms

What You Will Be Doing
Daily Responsibilities

• 100% Tier 1 support for users, around Windows, Active Directory, O365, Outlook email, and AV support for conference room meetings.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.