Assistant vCIO/Systems Engineer/MSP/Hybrid Charlotte

Are you a hands-on IT professional ready to pivot into a more strategic, client-facing role? This full-time Assistant vCIO position in Charlotte, NC is a fantastic opportunity to work with a top-tier MSP that services a dynamic and diverse client base. You’ll support IT leaders and business owners by guiding them through technical roadmaps, vendor decisions, and overall IT strategy—while still keeping your technical skills sharp.

This is the ideal stepping-stone for a tech-savvy individual who enjoys problem-solving but also wants to grow into a business-minded, client-focused position. You'll work closely with senior vCIOs to help translate business needs into IT priorities for clients ranging from legal firms to non-profits to tech startups. The #1 feature of this role? Career trajectory. You’ll gain exposure to budgeting, vendor negotiations, and strategic planning while learning how to operate like a virtual CIO. It's a great mix of tech, sales, and strategy—perfect for someone looking to break out of the NOC/helpdesk and grow into a trusted advisor role.

Required Skills & Experience

· 1–5 years in IT support, systems administration, or network support (MSP experience preferred)
· Strong foundational knowledge of Microsoft 365, Windows Server, and basic networking
· Excellent communication skills and a desire to work directly with clients
· Organized, proactive, and comfortable discussing business outcomes—not just technical fixes

Desired Skills & Experience

· Exposure to client-facing roles such as account management or project coordination
· Experience with MSP tools (ConnectWise, Autotask, Kaseya, etc.)
· Understanding of vendor and licensing management
· Interest in sales, consulting, or business development within the IT space

What You Will Be Doing

Tech Breakdown
· 40% Microsoft 365 / Windows infrastructure
· 30% Vendor & licensing coordination
· 30% IT strategy, documentation, and client meetings

Daily Responsibilities
· 50% Client Interaction & Strategic Planning Support
· 30% Internal Collaboration with Tech & Sales Teams
· 20% Technical Review and Roadmap Development

The Offer

• Performance-based bonus eligible

You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· PTO + Paid Holidays
· Certification Reimbursement and Career Pathing
· 401(k) with Match

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.