Procedure Writer

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Business Execution Consultant in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

We are seeking a skilled and detail-oriented Procedure Writer and Publisher to develop, review, and maintain accurate and clear procedural documentation. This role requires a strong ability to analyze processes, collaborate with subject matter experts, and ensure published content aligns with organizational standards, compliance requirements, and user needs.

Required Skills & Experience

• Proven experience in writing, editing, and publishing procedural or technical documentation.
• Exceptional written and verbal communication skills.
• Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat, Visio, or specialized software like Confluence or SharePoint).
• Strong attention to detail, organizational skills, and ability to manage multiple projects simultaneously.
• Basic understanding of process mapping or workflow development tools.

What You Will Be Doing

Content Creation:

• Research, draft, and edit procedural documents, workflows, and policies to ensure clarity, accuracy, and adherence to company standards.
• Translate complex processes into user-friendly and actionable documentation.

Collaboration:

• Partner with internal teams, including operations, compliance, and quality assurance, to gather information and validate processes.
• Act as a liaison between stakeholders to ensure procedures meet regulatory, operational, and training requirements.

Document Management:

• Maintain a centralized repository for all procedures and policies, ensuring version control and timely updates.
• Standardize formatting, style, and language for all procedural documentation to ensure consistency.

Publishing:

• Prepare final documents for publication in various formats (print, web, or digital).
• Ensure accessibility and usability of documents for all relevant audiences.

Continuous Improvement:

• Identify opportunities to improve existing documentation and processes based on user feedback and business needs.
• Stay updated on industry trends and best practices in technical writing and documentation.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.