Technical Writer
Charlotte, North Carolina
Hybrid
Contract
$46.53/hr - $52.43/hr
Outstanding contract opportunity! A well-known Financial Services Company is looking for a Technical Writer in Charlotte, NC or Minneapolis MN (hybrid).
For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.
Contract Duration: 12+ Months
Required Skills & Experience
What You Will Be Doing
For this role, we are seeking a highly skilled Technical Writer with strong IT knowledge and ideally, AI experience. This is a highly collaborative team and to be successful in this role, you should be able to work with business and technology teams to deliver clear documentation.
Contract Duration: 12+ Months
Required Skills & Experience
- Technical writing experience in IT domain
- Authored 100+ high-impact articles through effective collaboration with product teams and software developers.
• Optimized 200+ underperforming articles, significantly increasing user engagement metrics, and reducing support queries.
•Detail-oriented, strong communication, professional questioning
• Able to multitask, set priorities, work independently
• Proficiency in MS Excel, Word, Copilot, process mapping, version control
• Collaborative mindset - Detail-oriented, strong communication, professional questioning
- Familiarity with upskilling/reskilling documentation
- Knowledge of regulatory requirements
- Confluence/SharePoint experience
- AI proficiency (bonus)
What You Will Be Doing
- Develop IT system documentation for diverse audiences.
- Collaborate with SMEs and cross-functional teams.
- Identify documentation gaps and proactively address them.
- Create process maps and workflow visualizations.
- Implement version control, maintain consistency across multiple projects.
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.