Network Administrator I

Job Title: Network Administrator I
Location: Charlotte (with light travel requirements)
Industry: Healthcare
Job Type: Full-Time

About the Company:

Our client is a leading organization in the healthcare industry, dedicated to providing exceptional patient care through innovative technologies and reliable network infrastructure. As part of their ongoing growth and commitment to operational excellence, they are seeking a skilled Network Administrator I to join their IT team.

Position Overview:

The Network Administrator I will play a key role in maintaining and enhancing the network infrastructure that supports the healthcare environment. The ideal candidate will have hands-on experience with Cisco routers and switches, firewalls, and Cisco voice systems. You will also be responsible for monitoring network performance using tools such as Nagios or SolarWinds. This is a local Charlotte position with occasional travel to client sites or other company locations to provide on-the-ground support as needed.

Key Responsibilities:

• Network Infrastructure Management: Configure, maintain, and support Cisco routers, switches, and firewalls, ensuring high levels of network performance and security.
• Cisco Voice Administration: Assist with the setup, configuration, and troubleshooting of Cisco voice systems (VoIP) to ensure smooth communication operations.
• Network Monitoring & Performance: Utilize network monitoring tools (Nagios or SolarWinds) to track network health, troubleshoot performance issues, and resolve connectivity problems.
• Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and other security measures to protect sensitive healthcare data and ensure HIPAA compliance.
• Troubleshooting & Support: Provide technical support for network-related issues, addressing both hardware and software issues efficiently and effectively.
• Documentation: Maintain accurate and detailed documentation for network configurations, troubleshooting steps, and system updates.
• Collaboration: Work closely with other IT team members, as well as cross-functional teams, to address network requirements and issues in a timely manner.
• Travel Requirements: Occasional travel (typically minimal) to company locations for on-site support, hardware installations, or network upgrades.

Required Qualifications:

• Experience: 1-3 years of experience in network administration or a related IT support role, with a focus on Cisco technologies (routers, switches, firewalls, Cisco voice).
• Technical Skills:
  • Expertise in Cisco networking hardware and configuration.
  • Hands-on experience with Cisco voice systems (e.g., Cisco Unified Communications).
  • Proficient in network monitoring using tools like Nagios or SolarWinds.
• Certifications: A CCNA (Cisco Certified Network Associate) or similar network certification is preferred.
• Problem-Solving Skills: Strong troubleshooting skills with the ability to identify and resolve network issues effectively.
• Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate with team members and provide clear explanations of technical issues.
• Network Security Knowledge: Experience with network security protocols and best practices, including firewall configuration and VPN setup.
• Remote Work: Ability to work independently and manage time effectively in a remote work environment.
• Occasional Travel: Willingness to travel occasionally to support on-site network needs.

Preferred Qualifications:

• Experience working in the healthcare industry, particularly with HIPAA-compliant network systems.
• Familiarity with advanced network management and security protocols.
• Experience with cloud-based networking or VoIP integration.

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