ServiceNow Developer/Architect

Join a high-profile public sector project as a ServiceNow Developer/Architect in a full-time long-term contract role based onsite in Columbus, Ohio. This dual-threat position requires a professional who can operate at a strategic architectural level while remaining hands-on to develop, configure, and troubleshoot complex workflows. You'll lead the technical design and execution of enterprise-wide ServiceNow solutions, ensuring the platform remains scalable, secure, and compliant within a FedRAMP-authorized environment. US Citizenship or Green Card required.

This is a rare opportunity for a senior ServiceNow professional to own both the architecture and the execution of a large-scale public sector platform transformation. Rather than being siloed into one lane, you'll define platform standards and governance while still getting your hands dirty with custom scoped application development, Business Rules, Script Includes, and Glide API work. You'll lead the design and implementation of integrations with third-party systems using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs — giving you full-stack visibility across the platform. The FedRAMP environment adds a layer of technical rigor that will sharpen your security and compliance expertise, including advanced ACL configurations, data encryption, and secure coding standards. You'll also establish development standards and conduct code reviews, directly influencing platform health and upgradeability across the engagement. For a ServiceNow professional who wants strategic ownership without giving up technical depth, this role delivers both.

Required Skills & Experience

• 8+ years of experience in IT with at least 5 years of deep technical experience in ServiceNow development and architecture
• Expert-level proficiency in JavaScript, HTML/CSS, and ServiceNow-specific development tools including Studio, UI Builder, and Service Portal
• Proven experience working within FedRAMP or similarly regulated government cloud environments
• Strong understanding of CMDB and IT Operations Management including Discovery and Service Mapping
• Experience designing and implementing third-party integrations using IntegrationHub, Flow Designer, MID Servers, and REST/SOAP APIs
• Ability to translate functional requirements into high-level design documents and technical specifications
• Experience establishing development standards and conducting code reviews
• US Citizenship or Green Card required

Required Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) — ITSM or ITOM preferred
• ITIL v4 Foundations

Desired Skills & Experience

• ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA)
• Security+ or similar cybersecurity certification
• Experience with Common Service Data Model (CSDM) alignment and technical debt reduction strategies
• Background collaborating directly with engagement leads and business stakeholders in a consulting capacity

What You Will Be Doing

Tech Breakdown

• 35% Hands-on Development — custom scoped applications, Business Rules, Script Includes, UI Actions, and Client Scripts
• 25% Architectural Strategy and Governance — platform standards, code reviews, and CSDM alignment
• 25% Integrations and Automation — IntegrationHub, Flow Designer, MID Servers, REST/SOAP APIs
• 15% FedRAMP Compliance and Security — ACL configurations, data encryption, and secure coding standards

Daily Responsibilities

• 55% Technical Development and Architecture — platform design, hands-on development, and troubleshooting
• 30% Collaboration and Governance — stakeholder work sessions, code reviews, and documentation
• 15% Compliance and Platform Health — FedRAMP adherence, performance monitoring, and upgradeability

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.