IT Support Technician

Job Description Our client, a healthcare company, is looking for a Senior IT Support Technician to join their help desk team. You would be working very closely with the Support Lead and Manager to do tier 2 and 3 escalations. Doing a mix of both system, desktop, and network based support.

They are looking for someone well versed in IT support who isn’t afraid of collaborating with other teams to do high level escalations. The ideal candidate has done tier 2 and 3 support with Windows, Office 365, Active Directory, VoIP systems, and FortiGate.

This is a six month contract-to-hire position, with a hybrid work schedule based out of their north Dallas office. Compensation is a $30-35 an hour on contract, with a $60-70K full-time conversion. Required Skills & Experience

• Experience doing Tier 2 and Tier 3 Windows support.
• Excellent written and verbal communication skills.
• Knowledge of Fortinet network support.
• Experience supporting VoIP systems (Nextiva preferred).

Desired Skills & Experience

• 3-4 years of IT support experience.
• Bachelor’s degree in Information Systems or related field.

Tech Skills

• Windows
• Office 365
• VoIP
• FortiGate

The Offer

• $30-35 an hour, converting at $60-70K

You will receive the following benefits:

• Medical Insurance – little to no out of pocket
• Dental Benefits – amazing coverage
• Vision Benefits
• 15 days of Paid Time Off (PTO)
• 401(k) with matching contributions.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.