Technical Support / Roswell, GA / Onsite

Our client, a leading K-12 educational organization in North Metro Atlanta (Alpharetta, Milton, Roswell, Johns Creek), is seeking multiple Desktop Technical Support Consultants for a long-term contract role. In this position, you’ll leverage your expertise in enterprise desktop support, Windows environments, and classroom technology to provide onsite IT assistance across schools and district facilities.

This is an opportunity to be part of a mission-driven team that directly impacts students and teachers every day. If you enjoy solving problems, engaging with end-users face-to-face, and keeping technology running smoothly in a dynamic environment, this role is for you. You’ll gain exposure to a broad range of technologies—hardware, software, and networks—while contributing to a highly collaborative IT team. The role offers stability, growth, and variety in your day-to-day work, plus mileage reimbursement for travel across sites.

Contract Duration: 9+ Months (extensions likely)

Required Skills & Experience

• 5+ years providing end-user support in an enterprise environment (Windows)
• Experience working with WAN/LAN environments
• Microsoft Certification (MCP, MCSE, or desktop support equivalent) preferred
• Strong hardware knowledge (desktops, laptops, tablets, smartphones, printers, projectors, smart boards, scanners, cameras)
• Familiarity with IT support tools (Active Directory, Remedy, LANdesk)
• Proficiency with MS Office Suite (Word, Excel, Outlook) and common internet browsers
• Reliable personal transportation for local travel (mileage reimbursement provided)

Desired Skills & Experience

• Strong communication and customer service skills

What You Will Be Doing

Tech Breakdown

• 70% Windows Desktop Support
• 20% Hardware troubleshooting (devices, printers, classroom tech)
• 10% Networking / LAN support

Daily Responsibilities

• 80% Hands-On Technical Support (classrooms, offices, media centers)
• 10% Documentation and Inventory Management
• 10% Team Collaboration & Communication with Service Desk / Coordinators

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.