Engr Program Management 3

Title: Engineering Program Management 3
Role: Technical Program Manager
Location: San Diego, CA (92127)

Job Description

We are seeking an experienced Technical Program Manager (TPM) to support large-scale, highly available commerce and payment systems in a cloud-based environment. This role focuses on driving Site Reliability Engineering (SRE) initiatives that ensure availability, resiliency, scalability, and performance across a complex portfolio of services.

As part of a reliability-focused engineering organization, you will work closely with service development, platform, security, and global operations teams to enable seamless delivery of new technical and customer-facing features. You will act as a technical leader, proactively identifying opportunities to improve processes, systems, and operational excellence in a fast-paced environment.

The ideal candidate brings a strong balance of technical depth, program management expertise, and interpersonal skills, and is comfortable leading large, cross-functional programs.

Responsibilities

• Drive delivery of SRE and reliability initiatives across 90+ commerce and payment-related services in a cloud (AWS) environment.

• Lead technical and operational programs in a fast-paced, collaborative, and distributed engineering organization.

• Manage delivery schedules, milestones, dependencies, and risks across multiple teams and products.

• Partner with engineering teams specializing in platform hosting, Kubernetes, CI/CD, and data services to improve application resiliency and performance.

• Advocate for and implement continuous improvement in processes, tooling, and automation.

• Simplify and clearly communicate complex technical problems to both technical and non-technical stakeholders, including leadership.

• Act as a bridge between engineers and decision-makers, enabling alignment and informed decision-making.

• Promote and enforce core SRE principles, including availability, resiliency, observability, capacity planning, elasticity, supportability, and automation.

• Participate in a rotational on-call program, responding to and resolving production incidents.

• Conduct, document, and present root cause analyses and post-incident reviews to drive learning and prevention.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

• 3+ years of experience in Technical Program Management within an agile software development environment.

• 3+ years of hands-on experience with AWS, including building, integrating, or managing applications.

• 3+ years of experience working in a highly visible or mission-critical production software environment.

• 3+ years of hands-on software engineering or systems support experience (e.g., Java and/or C++ services).

• Experience with containerization and orchestration technologies (Docker, Kubernetes, EKS).

• Experience with observability and monitoring tools (e.g., Datadog, CloudWatch, Splunk).

• Proven ability to manage cross-functional projects, dependencies, and release schedules.

• Strong analytical skills with a high sense of ownership and accountability.

• Excellent written and verbal communication skills.

• Strong organizational, problem-solving, and judgment abilities.

Skills

• Agile / Scrum methodologies

• Technical program and project management

• Excellent verbal and written communication

• Cloud, reliability, and infrastructure concepts (technical skills listed above are a plus)

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.