Telecom Expense Analyst

Our client, a biopharmaceutical company, is looking for an experienced Telecom Expense Analyst to join our team. This will be 100% REMOTE.

In this role, you will be responsible for ensuring that our telecom expense management systems and processes are optimized for maximum cost savings across a diverse portfolio of telecom service providers.

 

Contract Duration: 6 months

Location: Fully REMOTE

 

 

• The ideal candidate for this role has a proven track record of successful telecom expense management in a high-volume, high-stakes environment.
• You must possess excellent communication and problem-solving skills, a strong attention to detail, and the ability to effectively manage multiple priorities.
• You should also be comfortable working in a fast-paced, ever-changing environment and have a passion for developing and refining best practices for telecom expense management.

 

What You Will Be Doing

• Work with Manager to provide account and invoice information; Purchase Order Spend for budget tracking purposes analysis /and reporting.
• Perform special requests for inventory and billing management as required.
• Ensure that payment remit information is reflected in internal systems to ensure receipt of payments.
• Provide information, support, and assistance to carriers as a business partner. Review monthly carrier Accounts Receivable reports.
• Field questions/inquiries from multiple vendors related to payment issues/matters
• Contest inaccurate charges invoiced by submitting a billing inquiry or dispute with providers and ensure resolution
• Liaise with numerous internal areas as well as external: Internal Accounts Payable, Finance, and Tax; External telecom and network suppliers, TEM Provider
• Perform in-depth audits and reconciliation of telecom and data networking service orders and change activity, against vendor records, billing and corporate-wide financial objectives
• File carrier disputes when warranted
• Forensic analysis of telecom invoices inclusive of receiving, reviewing, approving, auditing, optimizing, processing, validating payment, etc

 

Required Skills & Experience:

• 5+ years in telecommunications and/or in the Telecom Management (TEM) and/or Managed Mobility Services (MMS) industries (depending upon MSS level at time of hire)
• Bachelor's degree required; relevant, equivalent work experience may be substituted for degree requirement
• Ability to leverage automation for efficiency and added benefit
• Excellent communication, attention to detail, and organizational skills are required. Ability to communicate effectively verbally and in writing
• Ability to identify and coordinate issue resolution utilizing standard procedures/processes/tools
• Strong customer service orientation

 

Preferred Experience:

• Knowledge of vendor internal processes (AT&T, Verizon, Zayo, Lumen, others) both US and OUS
• General knowledge of and understanding of pricing and benchmarking of telecom services
• Strong Excel skills (will need to know pivot tables, lookups for analysis and comparisons of up to 40,000 lines of data)
• Finance and/or accounting experience
• Must be detail oriented
• Comfortable using SAP, SharePoint, TEM Systems and Vendor Portals

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.