Systems Engineer / Windows / Linux / VMware / Remote

Job Title: Technical Operations Engineer
Location: Remote Local
Employment Type: Full-Time
Department: Infrastructure & Technical Operations

About the Role

This is a unique opportunity to help build and lead a modern Technical Operations (TechOps) function responsible for enabling large-scale growth, stability, and strategic innovation within a fast-paced, technology-driven environment.

As a Technical Operations Engineer, you'll play a key role in ensuring the performance, security, and reliability of enterprise systems and infrastructure. You’ll architect, support, and optimize critical systems across cloud and on-prem environments — all while maintaining a 24/7 uptime objective and aligning technical execution with high-level business objectives.

If you thrive on solving real-world challenges, collaborating with cross-functional teams, and bringing structure to complex technical environments, this is your chance to make a lasting impact.

What You'll Be Responsible For

• Architect, implement, and support infrastructure solutions across compute, storage, virtualization, and cloud environments.

• Evaluate, test, and deploy systems and tools to solve a wide variety of technical problems aligned with business goals.

• Administer and support enterprise systems including Windows Server, Linux, Active Directory, Exchange, IIS, DNS, DHCP, and virtualization platforms.

• Ensure 24/7 availability, performance, and health of systems infrastructure, targeting 99.999% uptime.

• Manage and monitor on-premise and cloud environments with an emphasis on system performance, lifecycle management, capacity planning, and disaster recovery readiness.

• Act as liaison to Engineering, Security, and Architecture teams; collaborate closely to ensure alignment across projects and platforms.

• Own change, incident, and problem management for infrastructure components; lead highly visible or high-risk operational tasks.

• Participate in ongoing efforts around automation and infrastructure as code using tools like Ansible, Terraform, and scripting languages (PowerShell, Bash, Python).

• Perform system upgrades, patching, and maintenance in coordination with relevant stakeholders.

• Assist in planning and executing security audits and assessments in collaboration with the Information Security team.

• Maintain clear and accurate documentation including technical procedures, diagrams, and operational guides.

• Support and participate in data center operations as required.

Minimum Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent work experience.

• 2+ years of hands-on experience in enterprise infrastructure environments.

• Strong knowledge of Windows and Linux system administration.

• Proven experience supporting Active Directory, Exchange, DNS, DHCP, IIS, and system monitoring tools.

• Hands-on experience with VMware and other virtualization technologies.

• Familiarity with networking fundamentals: IP routing, VPNs, VLANs, DNS, and Layer 2/3 protocols.

• Experience with scripting languages (PowerShell, Bash, Python, etc.) for automation and task execution.

• Experience with data protection solutions, including disaster recovery and backup platforms.

• Strong troubleshooting, diagnostic, and incident response skills.

• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure) and hybrid infrastructure.

• Familiarity with automation/configuration management tools (Ansible, Terraform, etc.).

• Experience with email and messaging platforms (Office365, Exchange Online).

• Knowledge of mail security platforms (e.g., Mimecast).

• Familiarity with backup solutions (e.g., Veeam, Rubrik).

• Exposure to security and encryption standards, including certificate and key management.

• Experience with monitoring/logging platforms (e.g., Elastic, Splunk).

• Relevant certifications (e.g., VCP, Microsoft AZ/MCSE, Linux+, AWS/Azure certs).

What You’ll Get

• Opportunity to build core infrastructure and influence the technical roadmap of a growing organization

• High autonomy in a fast-moving, modern engineering culture

• Flexible remote work options

• Collaborative and supportive team environment that values innovation and continuous improvement

Ready to bring stability, performance, and scalability to mission-critical infrastructure? Apply now and help build the future of operational excellence.