Infrastructure Delivery Manager

Grow your career as an Infrastructure Delivery Manager with an innovative global bank in Irving, TX. Contract role with strong possibility of extension. Will require working a hybrid schedule 2 days onsite per week.

Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Will work closely with technical resources in private platform spaces and will need to plan/report and schedule actions. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 12+ Months

Required Skills & Experience

• 1 to 3 years of experience in financial services or similar fields with documented track record of success.
• Able to understand low risk environment.
• High level of communication and coordination are required.
• Understanding of Data Center IT components that include Private Platform, Network, Storage and Distributed systems.
• Knowledge of virtual environments, network, and related technology applications, large scale enterprise data centers, databases, storage, Cloud.
• JIRA/Confluence (e.g., dashboards, advanced roadmap, Kanban boards, issues)
• Expert-level user in Microsoft Excel (e.g., large data sets, Pivot Tables, vertical and horizontal look ups).
• Microsoft Project (e.g., Project schedule building/editing with multiple dependencies/schedules shifting)
• Project Management skills/working knowledge of the techniques for planning, monitoring, and controlling programs and resources.
• Knowledge of key technical dependencies across Private Platform Services, awareness of consequences or downstream impact associated with both timely and properly planned delivered.
• Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success

Desired Skills & Experience

• ServiceNow (e.g., INC, CHG, REQ, SLTN)

What You Will Be Doing

• Coordinate JIRA, Confluence, ServiceNow and PTS to manage delivery of Private Platform efforts requested by Private Platform Services Organization. The work involves coordination of milestone delivery working with peer organizations within Infrastructure Services and cross-functional teams within Technology Infrastructure. Drive to successful outcomes within a given timeline, deliver transparency in risk management and reporting through various levels of management, coordination of requirements gathering, coordination of standard solution designs, coordination of security/risk policies with security teams, coordination with operations and engineering teams on blockers, management of project documentation in accordance with the company’s standards and methodologies, and Infrastructure Services Program Management PCM (Process Control Manual).
• Develop and maintain detailed IT work plans thru use of JIRA/Confluence, Advanced Project Roadmap (e.g., schedules, budget, project estimates, resource plans and status reports).
• Interface with key stakeholders and portfolio manager regarding status of projects.
• Provide expertise in area and an intermediate level of understanding of the principles of IT project leadership.
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
• Identify and manage to the critical path and milestones of a schedule.
• Identification of risks, which affect milestone deliverables with follow through on mitigation, resolution, and path to green.
• Adhere to the company’s service and delivery processes and procedures.
• Development of JIRA and Confluence dashboards for full transparency into assigned initiatives, communication of status and issues to all stakeholders, including senior management, on a timely basis.
• Ability to persuade, carry influence and rally diverse interest toward common goals.
• Coordination of global virtual teams working across multiple time zones / regions: NAM, EMEA, ASPAC, LATAM.
• As plan requires during planned Green Zone, support weekend change bridge, communications and coordination across various technical support teams serving as primary escalation point within Infrastructure Services Program Management.
• Prepare and report status on a regular basis, including metrics needed for various risk groups and dashboards where applicable.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.