Motion Recruitment | Jobspring | Workbridge

Senior Support Specialist

richardson , Texas

Hybrid

Full Time

$80k - $90k

This company bridges the gap between legacy security systems and the future of AI by leveraging existing infrastructure to deliver advanced security and business intelligence. Their innovative cloud computing platform integrates seamlessly with existing hardware and IoT devices, providing advanced analytics, enhanced security, and actionable insights. By avoiding the need for new hardware, they offer a cost-effective way to unlock operational efficiency and accelerate cloud adoption.

The ideal candidate is a Senior Support Specialist with a broad technical skill set, including expertise in Linux, Windows, Mac, O365, M365, Active Directory/Group Policy, and TCP/IP networking. This role supports the U.S. rollout of a newly acquired video platform. Previous experience with video management and AI technologies would be a valuable addition.

This is a full-time hybrid position based in the Dallas/Richardson, TX area. While the company is finalizing a physical office location, the role offers the potential for remote work with flexibility in the meantime. However, candidates must be local and available to attend in-person meetings as needed.

Desired Skills & Experience
  • Strong experience in Linux support, with additional expertise in Windows and Mac support.
  • Networking experience, particularly with TCP/IP.
  • Proficiency in mobile device and desktop support.
  • Experience with video management platforms is a plus.
  • Familiarity with AI technologies is a plus.
The Offer
  • Competitive salary plus benefits.
Benefits Include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off (PTO)
  • 401(k) with matching (if applicable)
Applicants must be authorized to work in the U.S. on a full-time basis, both now and in the future.

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Posted by: Zoe Zinser

Specialization: Technical Support