Sr. QA Engineer

Job Description

This is a full-time opportunity with a fast-growing enterprise specializing in live event technology and ticketing solutions. The organization is a market leader in providing innovative, scalable commerce solutions for festivals, global arena tours, sports properties, and other large-scale events. Its unified platform supports all types of ticketing and commerce offerings beyond admission tickets, delivering a modern, fan-focused experience.

The company is seeking an experienced and results-oriented Sr. QA Engineer to join its growing team. This role can be based in Santa Monica, CA or fully remote (United States) and will play a pivotal part in ensuring the quality and reliability of web, mobile, and API products. The Sr. QA Engineer will report directly to the Head of QA and collaborate with the CTO, developers, product managers, designers, and other stakeholders to deliver top-tier products to high-profile clients. This position is ideal for someone who thrives in a fast-paced, dynamic environment and enjoys designing scalable QA processes and automation strategies.

Required Skills & Experience

• 5+ years of experience as a Software Quality Engineer or similar role

• Strong understanding of QA methodologies, best practices, and the software development lifecycle

• Proven ability to create, maintain, and execute comprehensive end-to-end manual and automated test suites across web and mobile platforms

• Hands-on experience in Agile Scrum environments and working with tools such as JIRA or similar

• Proficient in debugging and observability tools for desktop and mobile environments

• Excellent organizational and time management skills; thrives in fast-paced environments

• Quick learner with the ability to adapt to new technologies and frameworks

• Capable of managing multiple priorities and projects concurrently

• Highly proactive, collaborative, and results-driven

• Exceptional communication and documentation skills with acute attention to detail

Desired Skills & Experience

• Hands-on experience with test automation tools such as Selenium, Appium, Postman, RestAssured, or TestNG

• Contributions to QA frameworks or internal tooling improvements

• Exposure to data quality testing, including financial data validation

• Experience with Git version control

• Understanding of CI/CD practices and implementation

• Background in ticketing, live events, music, SaaS, or entertainment industries

• FinTech or financial services experience, including payment flow validation and transaction integrity

• Security-focused QA experience, including vulnerability testing and data protection validation

• Familiarity with modern relational and NoSQL databases

What You Will Be Doing Focus Areas

• Define and drive QA strategy across web, mobile, and API platforms

• Conduct hands-on end-to-end functional testing

• Own and scale automated test coverage for critical workflows and edge cases

• Collaborate closely with developers, product managers, UX designers, and finance teams

• Diagnose and document issues with precision and clarity

• Elevate QA practices, processes, and reporting

• Advocate a quality-first culture across engineering, product, and customer success teams

• Continuously explore the product ecosystem to identify improvements from technical and customer-centric perspectives

Daily Responsibilities

• Design and implement automated and manual test strategies

• Participate in Agile ceremonies such as scrums, planning, grooming, and stand-ups

• Investigate bugs, inconsistencies, and edge cases with detailed documentation

• Mentor and support team members, sharing best practices and QA strategies

• Ensure high-quality releases across all platforms

You Will Receive the Following Benefits

• Salary: $90,000–$120,000 + Bonus + Equity

• 100% remote with optional hybrid in Santa Monica, CA

• Paid Health, Dental, Vision, and Life Insurance

• 401(k) with 50% match up to 3%

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.