Senior Billing Specialist

Come join our team. Our client is looking for a Senior Billing Specialist for an 11-month contract in Atlanta, GA 30328.

Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

Contract Duration: 11 Months
Required Skills & Experience

• 5+ years of billing operations, accounts receivable, or similar experience
• Strong proficiency with Excel (intermediate/advanced) and billing systems such as SAP, RMB, AX, AS400, Oracle AR, plus ServiceNow/Salesforce.
• Excellent attention to detail, analytical skills, and accuracy in high-volume environments.
• Clear, professional communication skills with experience handling escalations
• Ability to work independently and meet deadlines consistently.

What You Will Be Doing Daily Responsibilities
Invoice Creation, Processing & Review

• Create invoices accurately and on schedule across assigned billing cycles.
• Review invoices for pricing, contract compliance, tax accuracy, and system integrity.
• Reconcile invoice data prior to release to ensure error-free distribution.

Returned / Undeliverable Invoice Tracking

• Log and track all returned or undeliverable invoices (postal returns, email bounce-backs, blocked domains, invalid email addresses).
• Investigate and resolve root causes, including addressing inaccuracies, outdated contacts, or customer system issues.
• Reissue corrected invoices and update billing profiles, delivery methods, or customer preferences as needed.

Client Delivery Method Verification

• Verify and update client invoice delivery methods (email or postal mail) to ensure accurate and timely distribution.
• Maintain accurate customer contact records, including email addresses, mailing addresses, and designated billing recipients.
• Conduct outreach to clients or internal teams when delivery failures occur to validate preferred communication channels.

Complex Billing Issue Resolution

• Research and resolve escalated requests such as credits/refunds, account reviews, pricing disputes, and cancellations.
• Execute complex manual transactions and support investigations requiring cross-system validation.
• Document findings, steps taken, and customer communication in SNOW/Salesforce.

Operational Processing & SLAs

• Process SNOW tickets, emails, and tasks within SLA standards.
• Maintain reports and reconciliations for adjustments, cancellations, and delivery-related exceptions.
• Support the month-end close through reconciliation and exception cleanup.

Process Standardization & Team Support

• Contribute to SOPs and process documentation, especially around invoice distribution, delivery methods, and exception handling.
• Identify patterns related to undeliverable invoices and recommend improvements to reduce repeat defects.
• Provide peer support or informal training on complex workflows as needed.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.