Tier 1 and 2 Support Specialist
Irving , Texas
Hybrid
Full Time
$53k - $55k
One of the largest scouting organizations and youth organizations in the United States is looking to bring on a T1/2 Support Specialist to join their team.
They are looking for an IT Support Specialist to primarily handle Tiers 1 and 2 support and taking intake calls. In addition to providing support around their Windows environment, Office/Microsoft 365, A/V support, re-imaging computers and deployments.
This is a full-time direct hire opportunity. Hybrid responsibilities in their office in Irving, TX.
Required Skills & Experience
Daily Responsibilities
The Offer
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
They are looking for an IT Support Specialist to primarily handle Tiers 1 and 2 support and taking intake calls. In addition to providing support around their Windows environment, Office/Microsoft 365, A/V support, re-imaging computers and deployments.
This is a full-time direct hire opportunity. Hybrid responsibilities in their office in Irving, TX.
Required Skills & Experience
- Prior Tier 1 and 2 support experience
- Experience working in a Windows environment providing support
- Office/Microsoft 365 support
- Outlook email troubleshooting
- Active Directory support for users, creating accounts, password resets
- A/V setup and troubleshooting
- Imaging deployments
Daily Responsibilities
- Taking intake support calls
- Windows, O/M365 support and troubleshooting
- Active Directory – user account password resets
The Offer
- Salary + Benefits
- Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.