Tier 1 IT Support Specialist

A financial company in the DFW area is seeking a Tier 1 IT Support Specialist to join their team on a contract to hire basis. For this position they are looking for a Tier 1 Support Specialist having experience with general user support with a mix of remote and deskside support. In this role you will primarily be working with Windows and Microsoft providing end user support around Active Directory, Outlook, Exchange, and Teams, in addition to provisioning of equipment so relevant experience is necessary. The position will be end user facing so excellent customer service skills and communication is desired. This is a 3–6-month contract-to-hire position. It will be hybrid in their Irving office, 3-4 days in office with working hours from 10 AM - 7 PM. Required Skills & Experience

• Previous T1 user support experience – deskside and remote
• Experience with Windows and Microsoft product lines - Active Directory, Outlook, Exchange, MS Teams
• Provisioning equipment
• Experience providing excellent customer service and communication with end users

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.