Office Manager/IT/MSP/Onsite

We’re partnered with a fast-growing IT Managed Service Provider in the Philadelphia area seeking an Office Manager to help streamline daily operations, support internal teams, and keep the business running smoothly. This MSP works with a wide range of technologies and clients, and they need someone who is organized, adaptable, and proactive. This is a full-time, contract-to-hire role for someone who thrives in a fast-paced environment and enjoys being the backbone of a technical organization.

Required Skills & Experience
· 3+ years of experience in office management, administrative support, or operations
· Experience working in a technical or MSP environment
· Strong organizational and multitasking skills
· Proficiency with Microsoft 365 (Outlook, Excel, Teams, SharePoint)
· Experience handling billing, invoicing, or financial coordination
· Excellent communication and client-interaction skills
· Ability to support leadership with scheduling, reporting, and workflow organization
· Comfortable coordinating vendors, tools, supplies, and service renewals

Desired Skills & Experience
· Experience with PSA/RMM tools (ConnectWise, Kaseya, Autotask, N-able)
· Familiarity with basic IT terminology and ticketing workflows
· Experience supporting HR functions (onboarding, documentation, policies)
· Background in bookkeeping or expense tracking
· Experience assisting with company events, meetings, and process improvements

What You Will Be Doing

Tech Breakdown
· 50% Microsoft 365 (Excel sheets, documentation, scheduling)
· 25% PSA/CRM systems (ticket review, reporting, billing support)
· 25% General office administration (communications, vendor coordination)

Daily Responsibilities
· 60% Hands-On Office & Operational Support
· 25% Management Duties (scheduling, reporting, coordination)
· 15% Team Collaboration with Engineers & Leadership

The Offer
· Bonus eligible

You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· Vacation Time
· Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.