Field MSP Engineer/Remote with local travel

We are hiring an MSP Field Engineer for a remote role with required local travel to the Philadelphia area to support client environments onsite as needed. This is a full-time position with a growing Managed Service Provider delivering IT solutions to small and mid-sized businesses across multiple industries. The role focuses on supporting Windows environments, Microsoft 365, networking, and end-user systems, acting as a trusted technical resource for local clients.

Required Skills & Experience

· 3+ years of experience in an MSP or IT support/field engineering role
· Strong experience with Windows desktop and server environments
· Hands-on experience with Microsoft 365 (Exchange, SharePoint, Teams)
· Experience with basic networking (TCP/IP, DNS, DHCP, VLANs)
· Excellent troubleshooting and customer-facing communication skills
· Ability to travel locally to client sites in the Philadelphia area

Desired Skills & Experience

· Experience with Azure AD / Entra ID and hybrid environments
· Familiarity with firewalls, switches, and wireless access points
· Experience with backup, disaster recovery, and endpoint security tools
· PowerShell or scripting experience
· MSP certifications or vendor certifications (Microsoft, CompTIA, Cisco)

What You Will Be Doing

Tech Breakdown
· 50% Microsoft 365 & Windows Systems
· 30% Networking & Onsite Client Support
· 20% Azure / Cloud & Security Tools

Daily Responsibilities
· 65% Hands-On Technical Support & Engineering
· 10% Documentation & Ticket Updates
· 25% Client Interaction & Team Collaboration

The Offer

You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· Vacation Time
· Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.