Senior Account Manager

We’re working with an innovative robotics startup based in Woburn, Massachusetts, building automation technology for the automotive industry. They’re hiring a Senior Account Manager for a full-time opportunity focused on supporting dealership service operations across Massachusetts. This role blends consultative B2B sales with hands-on deployment of complex robotics and automation technology in real-world dealership environments.

This isn’t a traditional account management role. You’ll be on the front lines of bringing cutting-edge robotics into automotive service departments — helping dealerships modernize operations while driving measurable impact.

They’re looking for someone who truly understands dealership service teams, speaks their language, and can bridge the gap between advanced technology and day-to-day operations. As a small, fast-growing startup, the company offers significant autonomy and visibility. You’ll have the opportunity to influence process, shape customer success strategy, and grow alongside the business. If you thrive in fast-paced environments where you can take ownership and make decisions with confidence — this is a rare chance to help scale something meaningful.

Required Skills & Experience

• 10+ years of professional experience in B2B sales, automotive service environments, technology, or a related industry

• Hands-on experience working with automotive dealerships, particularly service operations

• Experience introducing and deploying complex technology or equipment in customer environments

• Ability to manage multiple accounts and shifting priorities in a fast-paced setting

• Strong consultative communication skills with the ability to translate technical concepts for non-technical stakeholders

• Experience collaborating cross-functionally with engineering, program management, strategy, and operations teams

Desired Skills & Experience

• Experience in robotics, automation, or broader technology markets

• Demonstrated cross-functional leadership and project management experience

• Experience building scalable sales processes, including CRM management and structured pitch execution

What You Will Be Doing

Daily Responsibilities

• Customer-facing account management and dealership engagement

• Cross-functional collaboration with internal engineering and operations teams

• Strategic planning, process improvement, and adoption management

The Offer

• Salary and Bonus Eligible

You will receive the following benefits:

• Medical Insurance

• Dental Benefits

• Vision Benefits

• Paid Time Off (PTO)

• 401(k) (including match, if applicable)

This role requires travel to customer sites within Massachusetts and is otherwise based out of the Woburn office.