IT Support Engineer // Major Career Growth

A real estate company based in Camden, NJ is looking to hire a full-time IT Support Specialist to join their growing technology team. In this role, you’ll be the go-to resource for Tier 1 and Tier 2 support, handling day-to-day IT requests, troubleshooting hardware and software issues, and ensuring smooth operations across multiple office locations.

This is an excellent opportunity for someone with 3+ years of experience in Windows desktop support and ticketing environments who is looking to grow into Systems Administration or Network Engineering. You’ll gain exposure to a broad range of technologies, work closely with senior IT staff, and contribute to ongoing infrastructure projects.

Candidates must be proactive, customer-focused, and able to work independently in a fast-paced office setting. Strong communication skills and a desire to learn and grow are essential.

Required Skills & Experience

• 3+ years of IT Support or Help Desk experience

• Strong Windows desktop and user support skills (Windows 10/11)

• Experience with ticketing systems (e.g., Jira, ServiceNow, Zendesk)

• Hardware troubleshooting (PCs, printers, peripherals)

• Basic networking knowledge (DNS, DHCP, IP addressing)

• Familiarity with Active Directory (user setup, password resets, etc.)

• Strong customer service and communication skills

• Desire to grow into Systems or Network Engineering roles

What You Will Be Doing

Tech Breakdown

• 70% Windows Desktop Support & Troubleshooting

• 30% Exposure to Systems/Network Projects

Daily Responsibilities

• 60% Responding to IT tickets and user requests

• 30% Hardware/software troubleshooting

• 10% Assisting with infrastructure projects and escalations

The Offer

• Full-Time, On-Site Role in Camden, NJ

• Opportunity for Career Growth into Systems or Network Engineering

• Supportive Team Environment in a Growing Company

You will receive the following benefits:

• Medical & Dental Insurance

• 401k Retirement Plan

• Paid Sick Time Leave

• Career Development Opportunities

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.