Senior Tech Support Specialist - Tier 3

Our client, a leading home builder is looking for a Senior Technical Support Specialist for their team. This is an ever-growing home building firm that is looking to grow its IT presence in the Irving area. The company has been expanding rapidly and looking for experienced personnel to aid in their technological upgrades.

They are looking for a Support Technician that is skilled with Windows and Microsoft based technologies. You will be working with Active Directory, Group Policies, MS Suite, MDM, O365, and some SQL. This will mainly be a Tier 3 based role, though they are looking for someone who can still do anything between Tier 1-3 as needed.

This is a 3-6-month contract-to-hire position. It will be onsite in Irving, Texas.

Require Skills & Experience

• Extensive knowledge of Microsoft and Windows based technologies – Windows OS, AD/GP, O365/M365, etc.
• Ability to work with customers and have customer facing abilities
• Proven experience with remote based support.
• Excellent interpersonal skills and ability to work collaboratively in a team environment

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.