Entry-Level IT Support Specialist/onsite King of Prussia PA

Are you looking to jumpstart your IT career with a company that values hands-on learning and technical growth? Our client, a large company based in King of Prussia PA, is seeking an Entry-Level Support Analyst to join their on-site support team. This is a full-time position working with Windows environments, Office 365, and ticketing systems, with a heavy focus on hardware troubleshooting and end-user support.

This is a great opportunity for someone eager to grow their IT career in a collaborative, team-first environment. 

Required Skills & Experience

· 1+ year of experience in IT support (internship or help desk experience acceptable)
· Strong troubleshooting skills with Windows 10/11 and Windows Server environments
· Experience with Microsoft 365 administration (password resets, mailbox management, Teams, SharePoint)
· Familiarity with hardware setup, imaging, and repair (laptops, desktops, printers, peripherals)
· Experience working with a ticketing system (ServiceNow, Jira, Zendesk, etc.)
· Excellent communication and customer service skills

Desired Skills & Experience

· Basic knowledge of Active Directory (user creation, group management)
· Exposure to networking fundamentals (TCP/IP, DNS, DHCP)
· A+ or other entry-level certifications (CompTIA, Microsoft, etc.)
· Experience supporting remote or hybrid employees

What You Will Be Doing

Tech Breakdown
· 90% Windows / Office 365
· 10% Network & Peripheral Support

Daily Responsibilities
· 90% Hands-On Support (hardware, software, ticket triage)
· 10% Team Collaboration / Documentation

The Offer

You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· Vacation Time

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.